Welterbe Info Point
© Lukas Kapfer

Information & Service

Paving the way for a pleasant stay!

Besides the experts at Hamburg Tourism, there are numerous other providers, associations and advice centres on hand to offer useful information and helpful advice and everything you need to make your experience in Hamburg a truly unforgettable one! This will give you peace of mind, allowing you to be fully prepared for your stay here with us, in our wonderful city by the Alster and Elbe, long before you arrive.

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Free travel by bus, train & harbour ferries,
up to 50% discount on over 150 activities,
attractions and restaurants.

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Free travel

Free travel everywhere by bus, train & harbour ferries

Many discounts

Up to 50% discount on over 150 tourist attractions

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© www.mediaserver.hamburg.de / Christian Spahrbier

Destination Hamburg Accessible travel by train

Hamburg can be easily reached accessibly via one of its four long-distance train stations which are integrated in the Intercity-Express (ICE) and Intercity (IC) networks.

Accessible travel by train
Brennstoffzellenhybridbus
© www.mediaserver.hamburg.de / Christian Spahrbier

Travel without limits Accessible buses in Hamburg

Low-floor buses with ramps and a kneeling function operate on the vast majority of Hamburg transport association’s (HVV) central Hamburg AB area.

Accessible buses in Hamburg
© Andreas Vallbracht

Ferries without limits Accessible ferries in Hamburg

The HADAG fleet operates 24 ships on 7 routes in the Port of Hamburg and on the Elbe.

Accessible ferries in Hamburg

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