Tourist Information in the Main Station

Touristinformation Hamburg
© Andreas Vallbracht

We are here for you

Welcome to Hamburg! We are happy to assist you on site with any questions you may have about your trip to Hamburg at our Tourist Information in the main station. Our team of specialists will advise you with their extensive knowledge of Hamburg and offer a wide range of services to make your visit to the Hanseatic city even more enjoyable. Let us inspire you!

How to reach us:

Opening hours:

Daily from 9 a.m. - 5 p.m.


Hauptbahnhof/ Hauptausgang Kirchenallee
20099 Hamburg


Contact Form

Changed opening hours over the Christmas holidays and at the turn of the year

Christmas Eve on 24.12.2023: from 10:00 a.m. to 2:00 p.m.

1st Christmas Day on 25.12.2023: closed

2nd Christmas Day on 26.12.2023: from 9:00 a.m. to 5:00 p.m.

New Year's Eve on 31.12.2023: from 9:00 a.m. to 5:00 p.m.

New Year's Day on 01.01.2024: from 11:00 a.m. to 5:00 p.m.

We are your local Hamburg professionals. Our service for you.


  • Personally there for you 365 days a year
  • Insider tips and personalised advice for your stay in Hamburg
  • City maps and high-quality brochures
  • Tickets for tours, many attractions, concerts, theatre and musicals etc.
  • Detailed advice on the Hamburg CARD - the discovery ticket for the city
  • We are also happy to advise you on the special features of a barrier-free holiday


Tourist Information im Hauptbahnhof

Hauptbahnhof/ Hauptausgang Kirchenallee
20099 Hamburg

Travel options

For the perfect arrival

  • With public transport/hvv S-Bahn lines S1, S21, S3 or S31 to stop Hauptbahnhof; U-Bahn lines U1 und U3 to stop Hauptbahnhof Süd; Bus lines 109, 120, 124; Fast busses: 31, 35, 37; Metro busses: 4,5,6; Regional trains: R10, R20, R30, R40, R50, R60, R70. Walking distance ca. 4-5 minutes.
  • Parking Parkhaus am Hauptbahnhof, Borgesch 1; Hachmannplatz or Parkhaus Hühnerposten, Hühnerposten 1-2.

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