Tourist Info am Hauptbahnhof Hamburg Reise
© Media Server / Andreas Vallbracht

Tourist Information and Hamburg Sales and Service Center We are here for you

Welcome to Hamburg and to the Hamburg Tourismus GmbH. Your stay in Hamburg is very important to us.

We offer you service from a single source and advise you individually: on site, by phone and online. Our Hamburg specialists know all the offers personally. We support you during the various stages of your trip, in planning and booking, during your stay and while getting inspired for your next Hamburg trip.

Contact us for insider tips, the latest information and special wishes for your stay in Hamburg. With our travel packages and diverse ticket offers, you can start your holiday without any worries.

Our services for you


  • Personal travel advice from our Hamburg experts
  • Individual travel offers with insider tips and ideas
  • Reliable and professional service based in the heart of Hamburg
  • Everything from a single source: Arrangement of guided tours, tour guides and Hamburg highlights
  • Detailed advice on the Hamburg CARD - the discovery ticket for the city
  • Comprehensive-carefree booking: Hotels, experience tickets for theatre, musicals and much more
  • Advice on the special features of a barrier-free holiday
Hamburg Tourismus Call Center Service Center Hotline
© Adobe Stock / Bernard Bodo

Sales and Service Center

We are there for you by phone from Hamburg. Our Hamburg experts will advise you personally on your Hamburg trip, support you with your booking and inspire you with individual offers.

Consult now
Consult now

We are Hamburg experts

We are available for you

We consult you individually

Local services from a single source

We are on site for you Tourist Information

Touristinformation Hamburg
© Andreas Vallbracht

Tourist Information Main Station

We are available for you every day at the central tourist information office at the main railway station. Our Hamburg professionals will advise you…

Tourist Information Main Station
Tourist Information Landungsbrücken Eingang
© Anna Michelle Schermal Kirsch

Touristik Kontor Landungsbrücken

At the St. Pauli Landungsbrücjen, the team from Touristik Kontor will advise you every day. There you can get information about your visit to Hamburg,…

Touristik Kontor Landungsbrücken
Welcome Center Hamburg Airport Touristen Information
© Hamburg Airport / Oliver Sorg

Hamburg Welcome Centre (Airport)

The Hamburg Welcome Center is the first point of contact for visitors landing at Hamburg Airport. In addition to insider tips and advice on your stay…

Hamburg Welcome Centre (Airport)

We are happy to help you Contact us online

Do you have any questions about your booking, your Hamburg trip or any other requests? We are here for you! You can reach our Hamburg experts digitally via the contact form below. We will get back to you.

We process your data in accordance with the provisions of our Data Privacy Statement.

What our customers say

M. O., Bonn, Germany

“Once again, many thanks to Hamburg-Tourismus. I would repeat a booking through Hamburg-Tourismus at any time and have already recommended it to others.”

B. B., Düsseldorf, Germany

“ If I plan another short trip to Hamburg, I will certainly turn to you again. I will also tell my friends and acquaintances about your friendly advice.”

B. K., Kassel, Germany

“ All around, Hamburg was simply super!!! We would like to thank you very much for that. Your advice and your nice manner must be praised! I would be happy to recommend YOU to others!”

Hamburg von Oben Neustadt
© Mediaserver Hamburg / Jörg Modrow

Book your Hamburg trip online

We offer you a broad portfolio for your stay in Hamburg: exclusive travel packages, hotel specials, ticket offers and everything to do with the Hamburg CARD. Benefit from our experience as Hamburg experts and plan your unforgettable Hamburg experience right now.

Book now
Book now

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In our online city map you will find all hotels, sights, restaurants, cafes, shops and much more adventure points.

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From A to B quickly & easily Getting around Hamburg

Hamburg offers many possibilities for getting from A to B. In addition buses, the underground and suburban trains, you can explore the city, for example, by bike or harbour ferry. Rental vehicles and car-sharing are also flexible solutions for getting around.

Getting around Hamburg
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Free App App Hamburg – Experiences & Savings

With the App Hamburg – Experience & Save, you always know about the current discounts and reductions you can get on classic tours such as harbour, Alster and city tours as well as museums and restaurants. The Hamburg CARD is also your bus and train ticket all over Hamburg.

App Hamburg – Experiences & Savings


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