Contact the Service Center

Do you have any questions about your booking, your Hamburg trip or any other request? We are here for you!

Our team of experts will be happy to help you by phone, online and on site. You can reach our service centre digitally using the contact form below. We will get back to you.

Current waiting times

We are currently experiencing an increased volume of calls and e-mails. In order to ensure a smooth processing of all enquiries, please use our contact form. Please understand that there may be waiting times and rest assured that we will do our best to provide you with the service you are accustomed to.

We process your data in accordance with the provisions of our Data Privacy Statement.

Book your Hamburg stay online

We offer you a broad portfolio for your stay in Hamburg: exclusive travel packages, hotel specials, ticket offers and everything surrounding the Hamburg CARD.

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Experience Hamburg's events Tickets

Flexibly combine tickets for museums, theatres, concerts, galleries, musicals, shows and much more.

Hamburg Reise Bahn
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Our carefree travel packages Travel offers to Hamburg

Choose from many kinds of travel packages - one will certainly be perfect for you.

Travel offers to Hamburg

So much more Hamburg Hamburg CARD

Free travel by bus, train and harbour ferries (HVV) and up to 50% discount on over 150 tourist offers

Hamburg CARD
Hotels in Hamburg
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Find the best accommodations for your needs. Hotels in Hamburg

Find the Hamburg hotel that best suits you and book your stay directly from home. Whether you prefer a musical hotel, a family hotel or a hotel…

Hotels in Hamburg


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