Contact the Service Center
Do you have any questions about your booking, your Hamburg trip or any other request? We are here for you!
Our team of experts will be happy to help you by phone, online and on site. You can reach our service centre digitally using the contact form below. We will get back to you.
Current waiting times
We are currently experiencing an increased volume of calls and e-mails. In order to ensure a smooth processing of all enquiries, please use our contact form. Please understand that there may be waiting times and rest assured that we will do our best to provide you with the service you are accustomed to.