1. What is the difference between the Hamburg CARD and the Hamburg CARD Local?
Only the Hamburg CARD is valid as a ticket in all buses, trains and harbour ferries. With both cards you get up to 50% discount on more than 150 tourist offers.
Only the Hamburg CARD is valid as a ticket in all buses, trains and harbour ferries. With both cards you get up to 50% discount on more than 150 tourist offers.
Both are valid as ticket in buses, trains and harbour ferries.
With the Hamburg CARD you get up to 50% discount on more than 150 tourist offers.
With the Hamburg CARD Green you get up to 30% discount on more 40 sustainable offers.
The area in which the card is valid as a ticket for buses, trains and harbour ferries is different. See question 4.
There are differences between the Hamburg CARD, the Hamburg CARD plus region and the Hamburg CARD Local:
Please note that Print@home, mobile phone and apptickets are personal and cannot be exchanged or returned.
You can receive the online ticket for self-printing directly as a PDF file by e-mail to print it out as a DINA4 ticket
You can receive the mobile phone ticket as an SMS directly on your smartphone and retrieve it via the link.
You can buy the app ticket directly our the free App.
All tickets are valid immediately and only for the date you have selected. For security reasons, they are personal and only valid in the presence of the person named (one name is entered per card - also for group cards). For technical reasons, they are generally excluded from exchange and return.
Please note that to use the mobile phone ticket and the app ticket, you need a fully functional, sufficiently charged smartphone at all times.
No, the Hamburg CARD does not have to be cancelled as it is dated.
Simply register for StadtRAD Hamburg at www.stadtradhamburg.de/anmeldung/HamburgCard and enjoy particularly attractive conditions. The first 30 minutes of each trip are always free of charge, after that you pay only € 0.08 per minute instead of € 0.10 and thus save 25%. If you have a smartphone, you can use the StadtRAD app to directly display the available bikes and stations in your area. With a few clicks you can rent your desired bike. Alternatively you can rent your bike by phone. Please note that you can only register for the reduced rate offer via the link above.
That depends on which ticket variant you buy: For transferable tickets, we recommend buying them at the Tourist Information at the main station and at all ticket machines. Online, app tickets and mobile phone tickets are personal and non-transferable, see question 9.
Yes, you can gift the Hamburg CARD as a voucher. Click here for the Hamburg Voucher.
No, unfortunately not. The discounts always apply to the standard price, and student or senior discounts, for example, cannot be further reduced. Discounts can only be received when purchasing at the venue. Simply present your Hamburg CARD and save money.
Please note that this is an automatic translation.
For better information, you can always switch to the German or English version