Our "Hamburg - Experience and Save" app is your perfect travel companion

Whether you are still planning your stay in Hamburg or have already arrived, the “Hamburg - Experience and Save” app has a wide range of sights, activities and tips for you. With detailed descriptions from our experts, you'll find exactly what you're looking for.

Free download for Apple and Android devices

   

Discover sights, hidden gems and fascinating stories about Hamburg – all in one place, inspiring and right on your smartphone. Practical tour suggestions and helpful information make the app your digital city guide for when you’re out and about.

A particular highlight is the built-in ship tracker, which lets you follow what’s happening on the Elbe and in the harbour in real time. The Hamburg CARD is also integrated directly into the app: you can enjoy free travel on buses, trains and harbour ferries, as well as attractive discounts on many leisure activities and attractions.

Hamburg CARD and Upgrades

Purchase directly in the app and redeem easily on site

Many benefits

All Hamburg CARD partners, discounts and benefits in one place

Digital Travel Guide

Locations, opening times and exciting background informations

Ship finder

Live ship positions in the Port of Hamburg

Smart travel guide – tickets, public transport & directions

  • Familie wartet auf U-Bahn
    © Christian Brandes

Tickets usable right away

The Hamburg CARD and any tickets you’ve booked are available digitally in the app – no need to print them out or search for them. 

Easy travel on the move

With integrated local transport information and the Hamburg CARD as your ticket, you can travel comfortably to your destination by bus, train and harbour ferries.

Find your way around quickly

The digital city map shows nearby attractions, opening times and highlights – helping you find your way around with ease.

Great savings: up to 50% savings on many experiences

  • Paar zeigt digitale Hamburg CARD vor
    © Christian Brandes

Save up to 50% 

Enjoy attractive discounts at numerous attractions, guided tours, museums and leisure activities.

Experience more for less

Thanks to these savings, you’ll have more of your budget left for other things to do in Hamburg.

Exclusive offers

Discover a wide range of participating partners and enjoy great benefits during your visit to Hamburg.

Ship Finder: Live from the Port of Hamburg

  • Familie steht an der Elbe und schaut auf Container Schiff
    © Mediaserver Hamburg - Jörg Modrow

Track ships live

Watch the latest ship traffic in the Port of Hamburg in real time.

Find out more about ships

Access information on ships, routes and arrivals directly within the app.

Experience the port up close

Track cruise ships, giant container ships and historic vessels live – whether you’re out and about or at home.

4.7/ 5.00

„The app provides a great overview of all the activities available. It’s very well organized, so you can easily browse the categories that interest you most. It also allowed me to make reservations directly online. All in all, it’s super convenient!”

„With the Hamburg Card, we were able to use all local public transportation and also saved a lot of money on our outings. The search function provides plenty of tips for things to do.”

„The Hamburg App. A must-have for tourists! It’s also worth it for short visits to the Hanseatic city. It offers great deals and discounts. I especially liked the various options for purchasing public transit tickets. Even if you have the Deutschlandticket, the app is still worth it because of the many discounts.”

„Optimal App Experience! The app was a pleasure to use. Public transportation information was provided perfectly. Travel times and connection details were well coordinated. ”

Good to know Frequently asked questions about the app “Hamburg - Experience and Save”

How do I book the Hamburg CARD in the app?

Book your Hamburg CARD in 3 steps:

  • Select Hamburg CARD with or without local transport as a group or individual ticket for 1 - 5 days
  • Choose your start date
  • Select the optional upgrades Gourmet and Maritime

After booking, you will immediately receive your digital ticket and can look forward to your city trip!

How do I add my Hamburg CARD to the app?

  • First download the free “Hamburg - Experience and Save” app from the Google Play Store for Android or the App Store for iOS
  • Click on “Buy or add now” in the app
  • In the next window, click on “Add to app”
  • Enter your surname and the booking number of your Hamburg CARD below or scan the QR code at the bottom left of your Hamburg CARD

I already have a Hamburg CARD in the app. How do I add an upgrade?

To do this, open the “Hamburg CARD” section in the app and select “Add products”. 

If you have already purchased an update, open the “Hamburg CARD” section and select “Update products”.

Where can I find my Hamburg CARD discounts in the app?

The “Hamburg - Experience and Save” app keeps you informed of all discounts at all times. Benefit from up to 50% discount with our Hamburg CARD partners. You can find them in the “Hamburg CARD” section under “Benefits”.

Can I buy discounted tickets in advance with my Hamburg CARD?

If you buy a Hamburg CARD for your trip, you can easily book the most popular sights and shows! The individual Hamburg CARD discount is immediately taken into account in the shopping cart. You can also use voucher codes to buy discounted tickets with your Hamburg CARD advantage. 

When you arrive, simply show your valid Hamburg CARD with your ticket.

Where can I find my public transport ticket in the app, do I have to print the ticket?

In the app you will find your purchased Hamburg CARD with local transport in the “Hamburg CARD” section. It is your ticket for bus, train and harbor ferries and you don't need to print anything.

I don't have a smartphone. Can I use the Hamburg CARD without an app?

Yes, you can also buy the Hamburg CARD as a Print@home ticket or on site:

From home

  • Print@home ticket: delivered immediately by email, valid as a printout or digital.

On site in Hamburg

  • Tourist information centres in Hamburg (main station, harbour, airport)
  • HVV ticket machines, service points and buses
  •  Many Hamburg hotels, youth hostels and ticket offices

Can I also use the app if I don't have a Hamburg CARD?

Yes, the Hamburg CARD app is your digital city map for Hamburg.

Switch on your location and view Hamburg's sights or your personal favorites on the digital city map. This way you can always see what there is to discover in your area - also ideal for preparing your trip. You can then access detailed information with just one click. Go on one of our themed discovery tours and browse through more than 2,000 sights, restaurants, stores and leisure activities.

Interactive ship finder
Whether cruise ships or container giants, the Port of Hamburg is always busy and you can follow everything closely with the ship finder. The ship finder shows you live which “pots” are currently heading for the port or setting off on their next big voyage. You can find lots of information about each ship: In addition to the name, flag and type of ship, other exciting details such as destination and arrival time, speed or current course. The exact positions are updated every 60 seconds.

Load more questions

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Simply hop on and off you go and enjoy up to 50% discount on over 150 tourist offers.Find out here what benefits await you when you use a Hamburg CARD!

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Our free app App 'Hamburg - Experience and Save'

With the App 'Hamburg – Experience & Save', you always know about the current discounts and reductions you can get on classic tours such as harbour, Alster and city tours as well as museums and restaurants. The Hamburg CARD is also your bus and train ticket all over Hamburg.

App 'Hamburg - Experience and Save'

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