Mercure Hotel Hamburg City

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© TOMAS
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© TOMAS

Located directly on the canal, the Mercure Hotel offers its guests typical Hanseatic flair and spoils them with international dishes in the bistro.

The 4 star Mercure Hotel Hamburg City offers 187 air-conditioned non-smoking rooms with free WiFi access, Sky TV channel use as well as safe and minibar. It´s allowed to bring along pets for a fee.
The bistro offers regional and international food. The whole hotel is up to the topic of „Hamburg press“ regarding the decoration. Small snacks and coffee specialties can be bought at “Coffee Fellows”. The swimming KAI10, an event location which is only bookable for closed groups, belongs to the hotel as well. Six conference rooms as well as a parking garage (subject to a charge) complete the range.

From September 30th the hotel's underground car park will be renovated by March 31, 2025.
Construction noise is to be expected from Monday to Friday from 9 a.m. to 5 p.m.
There are only limited garage spaces available during the renovation phase.

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Hotel facilities

Food and drink

  • Bar Available
  • Restaurant Available

Special features

  • Baby cot Available
  • Business centre Available
  • Fitness room Not available
  • Child-friendly Available
  • Conference rooms Available
  • Safe-deposit box at the front desk Available
  • Wireless LAN Available
  • Spa / Wellness area Not available
  • Bicycle parking open Not available
  • Luggage storage Available
  • Non-smoking rooms Available
  • Sauna Available
  • Lift / Elevator Available
  • Air conditioning Available
  • Smoking rooms Not available
  • Bicycle rental at hotel Available
  • Bicycle storage Not available

Room furnishings

  • Hair dryer Available
  • Cosmetic mirror Available
  • Minibar in room Available
  • Pay TV Available
  • Safe-deposit box at the front desk Available
  • Desk Available
  • TV Available
  • Sat TV / Cable Available
  • Telephone Available
  • Radio Available
  • Windows can be opened Available
  • Coffee-/tea-maker in room Available
  • Sound-proof windows Available
  • Wake-up service Available
  • Wireless LAN Available
  • Air conditioning Available
  • Bath / toilet Available
  • Shower / toilet Available

The room furnishings may differ depending on selected room category.

Parking

  • Hotel garage (18 €) Available
  • Car park at hotel (18 €) Available

Services

  • Luggage service Available
  • Night porter Available
  • Room service Available
  • Shoe shine machine/service Available
  • Wake-up facility Available
  • Laundry service Available

Check-in:
03 p.m.
Check-out:
12 p.m.
Reception:
Die Rezeption ist 24 Stunden besetzt.
Languages:
German, English
Method of payment:
Diners, EC, Mastercard, Visa, AmEx
Breakfast:
Breakfast buffet
Number of rooms:
187 (12 Suites/StudiosDistributed over 6 floors)

Reviews

4.4 of 5 (1014 reviews)
Recommendation
93%
Average rating
4.4 of 5

Based on 1014 reviews

Overview of points
Hotel
4.5 of 5
Room
4.4 of 5
Service
4.7 of 5
Gastronomy
4.3 of 5
Price/Performance
4.3 of 5

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