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Travelling by S- and U-Bahn train

© Andreas Vallbracht

Most of the S and U-Bahn stations in the HVV network have already been modified to assist passengers with restricted mobility. Wheelchair icons, which can be found next to the station names on the route map, indicate which of the stations are equipped with lifts.

HVV’s personal schedule feature is also very practical ( It enables you to enter your departure and destination and the level of mobility as well as many other specific criteria such as the “avoid changing” command. A comprehensive information pack is available on this topic, to help get your discovery tour of Hamburg off to a stress-free start!

Groove plates with coloured stripes, which can be found at many U and S-Bahn stations, can facilitate orientation for blind and partially sighted people. Acoustic signals and high-contrast markings make the plates easier to use.

HVV U, S, A and regional R-Bahn train route map as a PDF:

 The HVV brochure “Barrierefrei unterwegs” (currently only available in German) provides information about accessible travel in Hamburg as a PDF:


Contact Information

If you have any questions or comments, you can reach us at the following number from Mon-Fri between 9 a.m. and 7 p.m.:

+49 (0) 40 300 51 851

Contact possibility for deaf people:

Record a video in sign language

Read a detailed explanation