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Travelling by bus


Low-floor buses with ramps and a kneeling function operate on the vast majority of Hamburg transport association’s (HVV) central Hamburg AB area. The kneeling i.e. tilting function makes it easier for passengers who use walking frames or wheelchairs to enter buses.

HVV’s personal schedule feature is also very practical:

It enables you to enter your departure and destination and the level of mobility as well as many other specific criteria such as the “avoid changing” command. A comprehensive information pack is available on this topic to help get your discovery tour of Hamburg off to a stress-free start!

HVV MetroBus route map as a PDF

The HVV brochure “Barrierefrei unterwegs” (currently only available in German) provides information about accessible travel in Hamburg as a PDF:

Personal and stop timetables in Braille can be ordered at the following number: +49 40 19 449.


Contact Information

If you have any questions or comments, you can reach us at the following number from Mon-Fri between 9 a.m. and 7 p.m.:

+49 (0) 40 300 51 851

Contact possibility for deaf people:

Record a video in sign language

Read a detailed explanation