Change font size:
Change contrast:

Tourist Information & Advice

You are more than welcome to come and pay us a visit at the Hamburg Tourist Information centre!

We have everything you need to make your visit to the Hanseatic City even more memorable: information about the city, hotel accommodation, event tickets, Hamburg Cards, brochures, souvenirs and much, much more!
Our tourist information centre at the Central Station is fully accessible. We are looking forward to seeing or hearing from you! Our Sales & Service Centre is open from Monday to Saturday from 9 a.m. to 7 p.m. and can be reached on +49 (0)40 - 300 51 851.


Visitors who are deaf or hearing impaired also have the opportunity to find out all about Hamburg and contact us with their questions. If you have a hearing disability, feel free to get in touch with us via the SQAT system. Click on the green button, record your question in sign language and then you will receive the following automatic reply from us.

Ask questions via video

The video makes it possible to communicate via sign language. 

Read detailed explanation

Contact and Advice

Hauptbahnhof Hamburg
Hachmannplatz 16
20099 Hamburg

040-300 51 851

Contact Information

If you have any questions or comments, you can reach us at the following number from Mon-Fri between 9 a.m. and 7 p.m.:

+49 (0) 40 300 51 851

Contact possibility for deaf people:

Record a video in sign language

Read a detailed explanation