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"Reisen für Alle" (Travel for All) Project

General Project Information

Hamburg Tourismus GmbH is a collaborative partner of the Deutsche Seminar für Tourismus (German Seminar for Tourism) for the “Reisen für Alle” (Travel for All) project, which is an information and evaluation system offering guests independent assessments on the suitability of tourist offerings in relation to their own particular needs. 

Recognised throughout Germany, the label “Reisen für Alle” is based on extensive criteria to ensure high quality standards and constitutes a sign of high quality for guests as it was developed by tourist associations in cooperation with associations which represent the interests of affected people.

The reliable and detailed information in the system allows guests to check the usability and experience potential of specific tourist offerings before deciding on a travel destination and selecting a suitable offer. This comprehensive information about accessibility from businesses in the tourism sector allows guests to assess whether respective offers correspond to their personal needs.

The label is based on the following principles:

  • Specially trained investigators visit the companies and respective locations and ensure consistent quality and depth of information by using questionnaires which are valid throughout the country. In this way, guests do not have to merely rely on company self-assessments as their primary sources of information.
  • Extensive, verified information on accessibility and usability in relation to offers and locations is available for different groups of people.
  • Trained employees work in the companies.



Explanation of the Logo and Pictograms

The label “Information on Accessibility” indicates that detailed and verified information on accessibility for different groups of people is available.

The label “Accessibility Verified” is based on “Information on Accessibility” and means that certain quality criteria for particular groups of people has also been fulfilled either in full or in part.

A distinction is made between seven different groups in total:

1. People who have limited mobility (who may, at times, be dependent on walking aids or non-motorised wheelchairs)

The label “Accessibility Verified” corresponds to two different quality classes:

  • “Accessibility Verified: Partially Accessible”: The quality criteria for the specified group has been fulfilled in part i.e. the services on offer are partially accessible for wheelchair users. The “i” in the pictogram indicates that an additional check is necessary to determine whether the services on offer correspond to a guest's personal needs.
  • “Accessibility verified: Accessible”: The quality criteria for the indicated group has been fulfilled i.e. the services on offer are accessible for wheelchair users.

Contact Information

If you have any questions or comments, you can reach us at the following number from Mon-Fri between 9 a.m. and 7 p.m.:

+49 (0) 40 300 51 851

Contact possibility for deaf people:

Record a video in sign language

Read a detailed explanation