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Dialog im Dunkeln

The DIALOG IM DUNKELN® (dialogue in the dark) in Hamburg is an important exhibition that captivates with its uniqueness. Visitors are led by blind people through a dark world of scents, sounds and temperatures. An exhibition on discovering the invisible. There is guaranteed nothing to see, but quite a bit to discover...

In the middle of Hamburg's Speicherstadt, blind and visually impaired guides lead visitors through the DIALOG IM DUNKELN ® exhibition. The exhibition is located in totally darkened rooms. Accordingly, the visitor sees no exhibits, art in the form of images or other visual impressions. It is a journey into a strange, fascinating world. It is a world in which scents, winds, various surface textures and sounds, not to mention words and the sense of touch, replace optical stimuli.

The familiar becomes inverted; the daily routine becomes a new experience. Routine situations, like a walk through the park or a visit to a café, turn into a unique adventure in the rooms without light. Visitors experience relying on blind people who are complete strangers and who lead them in complete confidence through the darkness. The blind guide thus becomes your first person of reference, since you have to rely on the guide throughout the tour. Those who see become blind; the blind become the ones who see.

Based on various environmental influences, such as smells, sounds and temperatures, you can perceive a completely new world and experience different impressions solely via the senses of smell, hearing and touch. The rooms provide a stage to re-enact a few routine situations, such as being in a bar, in the city park or in the centre of the city.
It is also possible to have a Dinner in the Dark. This takes place on various days and can only be booked with a reservation. Dinner in the Dark provides you with delicacies of a very special kind, but it's certainly not a feast for the eyes. As a part of this, the blind guides serve a four-course dinner in total darkness. The culinary journey begins in the foyer with a sparkling wine reception. A seasonally varying four-course dinner awaits you in the dark restaurant. A challenge for the palate and table manners. The Dinner in the Dark costs €65.00.
The DIALOG IM DUNKELN ® has existed in Hamburg since 2000 and it has delighted countless visitors since then. The standard 60-minute tours take place on mornings (Tue - Fri) from 9am - 12.45pm. The extended 90-minute tours take place on afternoons (Tue - Fri) from 1pm - 5pm, and on Saturdays, Sundays and holidays.

Brunch in a quiet ambience – when non-verbal communication is everything

One restaurant, tables for eight, a share brunch – and the up to 40 guests say nothing. Deaf persons serve, and no word can be heard. Boring? Not at all: A brief introduction into the mysteries of sign language helps the guests to communicate non-verbally with each other, so that this becomes an exciting and unforgettable experience. The guests express their wishes and converse using gestures and mime. Speak with your hands and listen with your eyes – every Sunday.

The Dialogue in the Dark museum was awarded the designation “Accessibility verified: partially accessible for people with visual impairments and blind people”. You can use this reliable information to check suitability in relation to your personal needs.


Some accessibility information has been compiled for you.

 

Media/Information/Tours

  • Information for people who are blind or have visual impairments can be found on the website.
  • Special tours are available for people who are blind or have visual impairments.
  • Groups are led through the exhibition by blind employees. Self-guided tours are generally not possible.

Entrance area

  • Good, clearly visible walkway demarcations are in place for the way to the entrance (pavement and ramp). There are no guiding strips which can be used as floor-based guidance.
  • There is a handrail on one side of the ramp.
  • The entrance area is well lit and is not non-glare. It can be differentiated by way of noticeable visual or tactile difference in the floor structure.
  • The exterior signage is in a clear, legible, high-contrast font.

Entrance hall

  • Lockers and the cloakroom are located in the lower entrance area, the ticket office, the café and the exhibition are in the upper entrance area.
  • Both the upper and lower entrance areas are well lit.
  • There are visual and tactile differences in the floor structure.
  • In the upper area there are good tactile orientation aids perceptible underfoot or guiding strips which can be used as floor-based guidance.
  • There are obstacles in the upper area, e.g. objects jutting out into the room: seating areas, stand-up displays, protruding exhibits.

Stairs in the entrance area/to the ticket office and exhibition (alternative: lifting device)

  • The stairs are well lit with no glare.
  • The steps have visually contrasting edges.
  • There are handrails on both sides which do not continue horizontally at the top and bottom of the stairs.
  • There is no distinct tactile difference between the flooring and the stairs.

Ticket office

  • The counter is well lit and the till display is easily recognisable.
  • There are no guiding strips on the floor to indicate the way to the ticket office.
  • The signage is in a clear, legible and high-contrast font.
  • Essential information is also presented in images (pictograms).

Exhibition rooms

  • The passageway to the exhibition area is visually distinguishable from its surroundings.
  • The exhibition rooms are completely in the dark.
  • The wall may be used as guidance.
  • There have to be good tactile orientation aids which are perceptible underfoot.

Exhibits

  • The objects in the upper entrance area are illuminated and rich in contrast.
  • The exhibits within the exhibition are in the dark. For instance, there are different ground conditions, ramps, sounds and objects that are felt or smelled. The exhibition covers six thematically different rooms.

Dialogcafé

  • The toilet is accessible via a corridor. The corridor is well lit, has no glare and is visually distinguishable. There are good tactile orientation aids perceptible underfoot, or other fixtures that can be used for guidance. There are obstacles: stand-up displays, protruding exhibits.
  • Assistance dogs (companion or guide dogs) are allowed on the premises.
  • There are tables with bright, glare free lighting.
  • Food and drinks are presented on a large board. The lettering used is plain and in high-contrast.
  • No menus are provided in large lettering, Braille or are accessible on the internet.
  • There are no obstacles, e.g. objects jutting out into the area.
  • The ticket counter is well lit.

Test report DSFT Berlin (Only German)

Download PDF-test report for blind or visually impaired people

The Dialogue in the Dark museum was awarded the designation “Accessibility verified: partially accessible for people who have limited mobility (people who may, at times, be dependent on walking aids or non-motorised wheelchairs)” and either fulfils the following criteria in all inspection-related areas, among others, or corresponding alternatives are available and in place:

  • All spaces and facilities can be accessed without the use of stairs and thresholds.
  • All passageways/doors are at least 80 cm wide.
  • The doors are not revolving doors.
  • Movement areas are at least 120 cm x 120 cm in size.

In addition, this establishment fulfils certain quality criteria for wheelchair users You can use this reliable information to check suitability in relation to your personal needs.


Information on accessibility has been compiled in the following section.

 

Media/Information/Tours

  • Information for people with disabilities can be found on the website.
  • There are special tours for people with disabilities.
  • Groups are led through the exhibition by blind employees. Self-guided tours are generally not possible.
  • An additional person, who knows how to navigate a wheelchair through the exhibition, accompanies wheelchair users during the tour.

Entrance

  • The pavement in front of the main entrance is 155 cm wide and allows pedestrians and vehicles to pass without complication.
  • The circumjacent street is made of cobblestones.
  • The entrance is accessible via two ramps which must be used.
  • The entrance doors extend to 141 cm wide when fully opened and the threshold is 0.3 cm.
  • The movement area at the side the door opens is 143 cm x 339 cm.

Ramp in the entrance area to the left of the door (alternative: ramp on the right)

  • The ramp is 5.2 m wide and has a minimum width of 122 cm.
  • Longitudinal slopes may be a maximum of 8.4 %.
  • There are handrails on both sides
  • The movement area in front of the ramp is 160 cm x 500 cm and 300 cm x 500 cm at the bottom of the ramp.

Ramp in the entrance area to the right of the door (alternative: Ramp on the left)

  • The ramp is 3.5 m wide and has a minimum width of 110 cm.
  • Longitudinal slopes may be a maximum of 5.8 %.
  • There are handrails on both sides.
  • The movement area in front of and at the end of the ramp is at least 150 cm x 150 cm.

Entrance hall and ticket office

  • In the lower entrance area, there is a cloakroom, lockers and the toilet.
  • Stairs and a lift connect the lower and upper entrance area.
  • The narrowest passageway in the lower entrance area is 350 cm and 400 cm in the upper entrance area.
  • Seating is available.
  • The ticket office counter in the entrance area is 91 cm high. There is another, comparable way to communicate. The movement area in front of the ticket office is 218 cm x 10 m.

Stairs in the entrance area (alternative: lift)

  • Stairs lead up 4 steps which are 16 cm high in straight flights.
  • There are handrails on both sides.

Lift in the entrance area (alternative: stairs)

  • The movement area for entering is 830 cm x 70 cm and 400 cm x 70 cm for exiting.
  • The platform is 82 cm x 166 cm.
  • The lift can be operated by the user. The operating panel is attached to a cable and is variable. There are two switches.

Exhibition rooms

  • The passageway to the exhibition is 120 cm wide.
  • The narrowest passageway to the exhibition rooms is 88 cm wide.
  • There are no seating areas.
  • The exhibition rooms are in total darkness.

Exhibits

  • In the upper entrance area, there are various objects to test the senses. They can be accessed in a sitting position. They can be accessed in a sitting or standing position.
  • The exhibits within the exhibition are in the dark. For instance, there are different ground conditions, ramps, sounds and objects that are felt or smelled. The exhibition covers six thematically different rooms.

Disabled toilet

  • The toilet is accessible via a corridor which briefly narrows to 108 cm.
  • The toilet door opens to the side (sliding door) and is 97 cm wide.
  • The movement area in front of the toilet is 186 cm x 172 cm.
  • The movement area to the left of the toilet is 90 cm x 65 cm and 111 cm x 74 cm to the right.
  • Fold-up handrails are located on either side at a height of 84 cm.
  • The movement area in front of the wash basin is 167 cm x 174 cm.
  • The wash basin is 67 cm high and has a clearance level underneath of at least 30 cm.
  • The mirror can be used while in both a sitting and standing position.
  • There is an alarm contact (cord).

Dialogcafé

  • The café can be reached through a corridor which is at least 262 cm wide.
  • The narrowest passageway in the café is 262 cm wide.
  • There are four tables with a total of 20 seats which have a maximum height of 80 cm, a clearance level underneath of 67 cm and a depth of 30 cm.
  • The till counter is between 93 and 114 cm high. There is another, comparable way to communicate.
  • The movement area in front of the counter is 262 cm x 500 cm.

Test report DSFT Berlin (Only German)

Download PDF-test report for wheelchair users or people with limited mobility

The Dialogue in the Dark museum fulfils certain quality criteria for people with hearing impairments and specific quality criteria for deaf people. You can use this reliable information to check suitability in relation to your personal needs.


Information on accessibility has been compiled in the following section. 

Media/Information/Tours/Service:

  • Specific information for people who are deaf or have hearing impairments can be found on the website.
  • Tours are offered for people who are deaf or have hearing impairments.
  • Groups are led through the exhibition by blind employees. Self-guided tours are generally not possible.

Interior rooms

  • If an alarm sounds (e.g. fire alarm), there is also a clearly visible flash or flashing signal (exception: toilet).
  • There is no audio induction loop system.
  • The exhibition rooms are completely in the dark. For instance, there are different ground conditions, ramps, sounds and objects that are felt or smelled. The exhibition covers six thematically different rooms.

Dialogcafé

  • There are tables with no standing or hanging lamps that might disrupt field of vision/eye contact.
  • There are no seating areas with low ambient noise.
  • There is no electro-acoustic sound reinforcement (music speakers).

 

Test report DSFT Berlin (Only German)

Download PDF-test report for deaf or hearing impaired people

Contact and advice

 

Dialog im Dunkeln
Alter Wandrahm 4
20457 Hamburg 

040 - 309 6340 

www.dialog-im-dunkeln.de 

Accessibility verified