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Chocoversum

  • © HACHEZ CHOKOVERSUM GmbH
  • © HACHEZ CHOCOVERSUM GmbH
  • © HACHEZ Chocoversum GmbH
  • © HACHEZ Chocoversum GmbH
  • © HACHEZ Chocoversum GmbH
  • © HACHEZ Chocoversum GmbH
  • © Dietrich Kühne
click image to enlarge

    Hamburg is the German chocolate capital. Every year 150,000 tons of cocoa are imported to Germany via the port of Hamburg. When you have a sweet tooth you can see for yourself how the bitter beans are turned into sweet gold at the Chocoversum by Hachez.

    And the best thing is: you can taste and try out everything! Each tour starts at the Chocoholic-Checkpoint, the 1,43 m chocolate tasting fountain and for the next 90 minutes you will learn everything about cocoa - from growing the beans to trading and processing. The different topics are covered at several stations and complemented by impressive exhibits and photos. Every production step is demonstrated live at the original machines while visitors can taste and smell for themselves to see how melting texture and taste evolve. The absolute highlight is creating your individual chocolate bar with top-quality ingredients that you can take home after the tour. 

    After your tour you can indulge in our chocolate shop where you can buy everything that has to do with chocolate. Our selection includes everything from pralines to Danish spiced chocolate and from body care products with cocoa butter to chocolate beer and chocolate balsamic vinegar.

     

     

    Hachez Chocoversum GmbH was awarded the designation “Accessibility verified: partially accessible for people with visual impairments”. In addition, this establishment fulfils certain quality criteria for blind people You can use this reliable information to check suitability in relation to your personal needs.


    We have compiled some information on accessibility in the following section. 

     

    General information

    • All of the doors which have to be passed through are not revolving doors.
    • There are no glass doors.
    • Guide dogs are not permitted.
    • There are no guiding strips which can be used as floor-based guidance in the building.
    • There are no tactile orientation aids perceptible underfoot, nor are there other buildings or fixtures that can be used as landmarks.
    • The signage in the indoor and outdoor areas is in a clear, legible font. The light-dark contrast is not very distinct.
    • Essential information is not tactilely detectable or provided in Braille or available in audio form.

    Entrance

    • The entrance area is well lit with no glare.
    • The entrance area contrasts in colour to the rest of the surroundings.
    • The entrance area cannot be differentiated by a noticeable change in floor texture, perceptible underfoot.
    • The main and side entrance doors are visually different to the rest of the surroundings. Operating elements are visually different to the rest of the surroundings and tactilely detectable.
    • The main entrance area (ticket office, shop, access to the ladies’ and men’s toilets, lockers and access to the exhibition) are well lit and have no glare but they do not contrast in colour.
    • The wall cannot be used for orientation.
    • There are obstacles, e.g. objects jutting out into the area, that may hinder you: stand-up displays.

    Ticket office for the museum and shop

    • The counter is well lit.
    • The till display is clearly identifiable.
    • Main exhibition, aroma workshop and shop
    • The passageway to the main exhibition and the doors or door frames of the main exhibition are not visually distinguishable to the rest of the surroundings.
    • Doors or door frames leading to the aroma workshop are visually distinguishable to the rest of the surroundings.
    • The rooms are illuminated.
    • The wall cannot be used for orientation.
    • There are obstacles in the main exhibition area and in the shop, e.g. objects jutting out into the area: Exhibition objects and sales stands and shelves.
    • Goods and exhibits are visually distinguishable from the rest of the surroundings.
    • Goods and exhibits are well lit.

    Guided tours/Service

    • The Chocoversum may only be visited within the context of a tour. These take place on a regular basis so making a reservation in advance is generally not necessary unless special group tours are desired.
    • As part of the tour, participants get to make their own bar of chocolate.
    • Special tours are available for people with visual impairments and blind people (in groups).

    Test Report DSFT Berlin (Only German)

    Download PDF-test report for blind or visually impaired people

    The Hachez Chocoversum GmbH was awarded the designation “Accessibility verified: partially accessible for people who have limited mobility (people who may, at times, be dependent on walking aids or non-motorised wheelchairs)” and either fulfils the following criteria in all inspection-related areas, among others, or corresponding alternatives are available and in place:

    • All rooms can be accessed without the use of stairs and do not have thresholds (exception: 2 cm in the toilet).
    • All corridors and doors are at least 90 cm wide.
    • All of the doors which have to be passed through are not revolving or rotating doors.

    In addition, this establishment fulfils certain quality criteria for wheelchair users You can use this reliable information to check suitability in relation to your personal needs.


    Information on accessibility has been compiled in the following section.

     

    Guided tours/Service

    • The Chocoversum may only be visited within the context of a tour. These take place on a regular basis so making a reservation in advance is generally not necessary unless special group tours are desired.
    • As part of the tour, participants get to make their own bar of chocolate in the aroma workshop.
    • Special tours are available for people with limited mobility and wheelchair users (in groups).

    Walkway outside in the entrance area (e.g. to the disabled toilet)

    • The walkway is 8 m long and 200 cm wide.
    • Pedestrians and vehicles can use the walkway without complication.
    • There are no longitudinal or transverse slopes.
    • There are no seating areas.

    Entrance

    • The main entrance door is 91 cm wide and the steps there are 12 cm high.
    • There is a side entrance with no thresholds. This door is 100 cm wide. The movement area in front of/behind the door is 135 cm x 135 cm. This door is also used to access the public disabled toilet.
    • The central entrance area is at least 140 cm wide.

    Ticket office for the museum and shop

    • The ticket office counter is 97 cm high. There is no other, comparable way to communicate.

    Main exhibition and aroma workshop

    • The passageway to the main exhibition is 129 cm wide. The narrowest passageway in the room is 91 cm wide.
    • The door to the aroma workshop is 92 cm wide and it is opened by staff. The narrowest passageway in the room is 125 cm wide.
    • Seating is available.
    • Exhibits can be seen from both a sitting and standing position.
    • Special tables are available in the aroma workshop for wheelchair users.

    Shop

    • The door from the main exhibition to the shop is 200 cm wide. The movement area in front of/behind the door is 200 cm x 200 cm.
    • The narrowest passageway in the shop is 90 cm wide.
    • There are no seating areas.
    • To a certain extent, the goods can be seen from both a sitting and standing position.

    Disabled toilet

    • The toilet is located in a neighbouring room and accessed from outside. The key can be obtained from the service staff.
    • The toilet door opens outwards.
    • The door is 97 cm wide and the threshold is 2 cm high.
    • The movement area in front of/behind the door is 160 cm x 350 cm.
    • The movement area in front of the toilet is 200 cm x 200 cm.
    • The movement area to the left of the toilet is 45 cm x 55 cm and 105 cm x 105 cm to the right.
    • Fold-up handrails are located on either side at a height of 80 cm.
    • The movement area in front of the wash basin is 104 cm x 104 cm.
    • The wash basin is 67 cm high and has a clearance level underneath of at least 30 cm.
    • The mirror can be used while in both a sitting and standing position.
    • There is an alarm contact (cord).

     

    Test report DSFT Berlin (Only German)

    Download PDF-test report for wheelchair users or people with limited mobility

    The Hachez Chocoversum GmbH fulfils certain quality criteria for people with hearing impairments and specific quality criteria for deaf people. You can use this reliable information to check suitability in relation to your personal needs.


    We have compiled some information on accessibility in the following section.

    General information

    • There is no audio induction loop system.
    • If an alarm sounds (e.g. fire alarm), there is no clearly visible flash or flashing signal as an indication. There is no alarm available in the disabled toilet located in the neighbouring building.

    Guided tours/Service

    • The Chocoversum may only be visited within the context of a tour. These take place on a regular basis so making a reservation in advance is generally not necessary unless special group tours are desired.
    • As part of the tour, participants get to make their own bar of chocolate.
    • Special tours are available for people who are deaf or have hearing impairments (in groups).

    Test report DSFT Berlin (Only German)

    Download PDF-test report for deaf or hearing impaired people

    Contact and advice

     

    Chocoversum
    Meßberg 1
    20095 Hamburg

    040 - 4191 2300

    www.chocoversum.de

    Accessibility verified