Everything relating to cruises
Hamburg is the cruise centre of Germany: 2016 will be a new record year, with 661,000 passengers. General information on your cruise, but also the options offered by Hamburg for the time before or after your dream trip can be obtained here.
Important information for crusaders
Hamburg as a cruise centre
The port of Hamburg is not only known for its size but also for its diversity. In addition to the large container ships, many cruise ships also come here every year. In 2015, the port was visited by 156 cruise ships. Hamburg is thus one of 20 biggest cruise ports in the world.
The current cruise year 2016 also has a lot to offer. From 30 April 2016, the AIDAprima will start and end in its home port of Hamburg. With 39 visits, it will be the most frequent guest in the Free and Hanseatic City. The long-standing companions of Hamburg port, such as the Queen Mary 2, the MSC Splendida, the ships of AIDACruises and the TUI MeinSchiff fleet will be visiting the port on a regular basis this year. For the first time, Hamburg will be welcoming the Ocean Dream, the Marina and the Caribbean Princess this year.
During the port's birthday celebrations from 05 - 08 May 2016, one ship will be calling at the port four times and one even five times.
Your rights as a passenger
When you are preparing your cruise, you should not forget to also inform yourself about your rights.
Read everything here about your rights as a cruise customer:
Luggage handling service
A competent and renowned luggage handling service is offered at all three cruise terminals in Hamburg that makes it possible for passengers to arrive and depart in comfort. Committed service providers are active directly on site at the terminals. They receive your luggage during embarkation and ensure that your luggage is ready on time when you disembark.
The services of the luggage handling include porter services, the takeover of the luggage at your home and the handover of the passenger luggage at the desired terminal. The storage of the luggage and ultimately the secure handover of your suitcases to the corresponding cruise ship is part of the service/is included in the service.